Experdize Vietnamese Hotel - Applied

How to play: every guest speaks Vietnamese, and reading them is the whole game. The hotel runs itself — she calls the next guest up, fetches the key cards, tags the bags, loads the carts, wheels them to the rooms, brings them back, runs the vacuum round a checked-out room and walks back to her desk, all without being told. You never tap a person, a door, a bag or a cart. What you answer is two questions, both in a row of buttons along the foot of the floor.

Take as long as you like. There is no time limit and nothing to beat the clock to: a level is 10 questions, and it ends the moment you answer the last one. One question is up at a time, and while it is up the whole lobby stands still — nobody walks in, no queue moves and no patience bar drains — so you can read it as slowly as you need. The stopwatch at the top counts up rather than down: it is your result, not your deadline, and your fastest run at each level is kept.

One: what does she say? A guest reaches the counter and four Vietnamese lines appear. One of them asks how many are checking in — Combien de personnes ? — and three ask something else. Pick one and that is what she actually says, so read before you tap: mấy đêm asks the NIGHTS, bao nhiêu tiền asks the PRICE, and mấy cái is the same question about THINGS — người counts people and cái counts objects, and picking the wrong one is picking the wrong question. Get it wrong and they answer Dạ? — she has to ask again, and it counts against you. Get it right and they say how many they are and what room they want, both at once: Hai người ạ. Cho tôi một phòng đôi ạ.

Two: which room did they ask for? The second row offers the rooms that would actually take them — phòng đơn, phòng đôi, phòng gia đình, phòng cao cấp — and one of them is the one they said. ⚠ đơn and đôi are single and double and they differ in one vowel's own mark, which in Vietnamese is a LETTER rather than an accent — so this is the sharpest read on the card and the beds are drawn on the sign for it. One phrase in four does not COUNT the room — Còn phòng đôi không ạ? — so the word cannot be guessed from where it sits. And every line ends in ạ: it means nothing on its own and leaving it off is how a foreigner sounds curt while saying nothing wrong. Pick the right one and she checks them in there at its own rate, with a tip. Pick a wrong one and they are checked in anyway — you are paid the cheaper of the two rates, you get no tip, and your streak breaks. The readout above the floor holds what they asked for while you choose, and tapping the guest asks them to say it again — free, but it costs seconds. That is the only tap on the floor that does anything.

Room numbers are read as ordinary numbers — chambre cent un for 101 — and each door wears its number and its type on the sign above it, so the words on the rows are the words on the walls. ⚠ The rooms are on the premier étage, which is ONE FLIGHT UP: the floor at street level is the rez-de-chaussée and carries no number at all, so a Vietnamese first floor is an English second one. A room whose door mat matches the party's colour pays a $12 bonus. You cannot lose a level — a guest who gives up waiting still walks out and still costs you the booking and your streak, but nothing ends the shift except answering its last question.

Level is how hard the words are, and it is the only thing that changes what you have to know. Beginner writes the respell and the English under every line and lets guests in at half the rate. Learner drops the English. Advanced gives you the characters alone and the room request fades after a few seconds — and pays more for it. Win and you take the next shift, and the next level with it up to Advanced; the shift itself keeps climbing after that, and the floor gets busier as it goes.